Cookie Policy
 

What Are Cookies?
Cookies are small files stored on your device that help improve your browsing experience.
 

How We Use Cookies

• Essential cookies for website functionality.

• Analytical cookies to track website performance.

• Preference cookies to remember your choices.
   

Managing Cookies
You can manage cookies through your browser settings. Please note disabling cookies may impact site functionality.

 

Refunds & Complaints Policy
 

Refunds
Due to the nature of our bespoke landscaping services, refunds are not generally applicable once works have commenced. However, any disputes will be handled fairly in line with UK consumer rights.
 

Complaints
We aim to resolve issues quickly and professionally. Please contact us in writing with details of your complaint. We will acknowledge within 5 working days and aim to resolve within 14.
 

Accessibility Statement

Birch Landscapes is committed to ensuring our website is accessible to all users. We follow WCAG 2.1 guidelines where possible and continuously review our site design to improve usability. If you encounter any accessibility issues, please contact us.
 

Disclaimer

Information on this website is provided for general guidance only. While we aim to keep content accurate and up to date, Birch Landscapes accepts no liability for errors or omissions. All works are subject to written quotation and contract.